Neuropsychology
Dr. Glen Johnson is a Fully Licensed Psychologist in Michigan specializing in Clinical Neuropsychology. After completing a Post-Doctoral Fellowship in Neuropsychology, he returned to his native Michigan and has been treating people with neurological disorders for over 25 years. The majority of his practice has been involved with treating people who sustained a traumatic brain injury (also called Post-Concussional Disorder). He has been working with brain injury programs since 1990 and developed his own program called New Approaches Center in 2010. He has written a free, easy to read book called TRAUMATIC BRAIN INJURY SURVIVIAL GUIDE, which can be found on the web at WWW.TBIGUIDE.COM.
Operations Manager
Michelle Jokinen
Michelle Jokinen is our Operations Manager here at New Approaches. She is the one you schedule appointments with, communicates with case managers, and is your powerful liaison to the insurance companies. And of course, she is the overarching customer care specialist. She has been with New Approaches for over nine years, and she describes it as “the best job ever!” She is a true native to Traverse City. She was born at the Munson Medical Center, was raised here, and raised her kids in Traverse City. She is a proud mom to her daughters Jessica and Erica. Michelle is also the loving grandmother to five grandchildren (one lives in heaven). She thrives in the small town feel that Traverse City offers. Many of her own family generations have lived in Traverse City throughout the years, so one can certainly understand the amount of love she has for the city and the history that bestows upon itself. Traverse City is not the only place she has lived. She lived in Scotland for about a year and cherished every minute of it. When she is not at work, she enjoys hiking, riding in her side by side, and visiting the Upper Peninsula as much as possible. She has visited Disney(world/land) a few times and looks forward to going back. When she lived in Scotland, she traveled to the magical Grand Canary Islands. She has a few places on her bucket list to travel to, but Alaska is the front runner. Some of her most favorite foods include everything her husband made when he was alive which included his chicken broccoli cheddar soup and his apple crisp (stomachs are growling I am sure as you read this). When she wants to visit a local food establishment, Sleder’s is her top go to. Next time you are in, maybe you can ask her for a recommendation at Sleder’s. Finally, she is the proud dog mom to Hawkeye. Hawkeye is a very friendly German Shepherd that comes to work with her occasionally. She take him on hikes, and he rides along with her when drives her side by side (of course wearing goggles for safety). He is the top ‘dawg’ at New Approaches.
Mental Health Therapist
Victoria Roberts-Jamison has been with New Approaches Center since 2022 working as a Neuropsychological Technician and we are excited to announce that her role has now transitioned. She graduated with a Master of Arts in Clinical Mental Health Counseling from Central Michigan University and has gained clinical experience at a community mental health organization in Northern Lower Michigan working with individuals who have severe mental illness.
. . . . . .
My passion is working with clients who are navigating life’s challenges that may feel isolating and invisible, such as the aging population, caregiving, death and non-death grief, chronic health issues, cognitive impairments, anxiety, and depression. I aim to continuously inform myself on how intergenerational patterns, social systemic systems, and social identity impact overall well-being.
The primary approach I use is a humanistic and solution-focused lens allowing each client to build confidence by guiding and facilitating their own needs. As we work collaboratively together, I may integrate CBT and DBT to improve emotional regulation and modify behaviors. Depending on each client’s comfortability, mindfulness and somatic exercises may be brought into a session to learn and understand the mind and body connection.
As your therapist, I hope to work together with you to help you achieve your goals and desires by empowering you to be the expert in your life. I look forward to walking that journey with you.
In my downtime, I enjoy reading, traveling, spending time with family and friends, heading to the water, and of course cuddling with my dogs.
Neuropsychological Technician
Mackenzee Bull is a Neuropsychological Technician and a native to Traverse City.
“I moved to California at 19 with a sense of adventure and a willingness to say yes to new opportunities. After working at the Hard Rock Cafe, I began what would become an unforgettable chapter of my life as a dolphin trainer at SeaWorld San Diego. In 2000, I relocated to Orlando to help open Discovery Cove, working with the very animals I had trained in California. A year later, I moved to Las Vegas to work at Siegfried & Roy’s Secret Garden and Dolphin Habitat, where I also served as a safety diver for a live Mermaid Show.
In 2007, I returned home to Traverse City, bringing with me years of unique experience and a strong work ethic. I managed my sister’s busy hair salon before launching my own business, MI Pets Treat Truck — an ice cream truck for dogs that brought joy to pets and their people throughout the community. After successfully selling the business, I transitioned into the medical field and now work as a Neuropsychological Technician for Dr. Johnson.
I will graduate college in May 2026, fulfilling a long-standing personal goal. As I approach 50, I’m proud of a life built on embracing opportunity, continuous learning, and a spirit of adventure. I’m always excited for what’s next and committed to growing both personally and professionally.”
Neuropsychological Technician
Tammy Jacobson is a dedicated Neuropsychological Technician at New Approaches.
In 1996 I married my best friend Phil Jacobson and together we moved to the U.P. I pursued my associate’s degree in business at Bay De Noc Community College. My career began at The Dickinson County Hospital where I worked many different jobs, including Health Unit Coordinator, billing specialist, and in the lab registration clerk,
demonstrating my versatility.
While growing my career, we started a family. We have a daughter, Bethany, and son, Scott and our two Shepards, Karma and Kannon. Together with my family, my journey took us to Wyoming where I was employed at the Sheridan Memorial Hospital. I gained valuable insights in the medical records unit before dedicating a decade at The Heart
Center.
Returning to Michigan, we chose the Traverse City area for our home. I joined New Approaches, where I love working, and having the opportunity to connect with new and returning clients.
Massage Therapy
Bryan has been practicing massage therapy for over 10 years guiding patients through chronic pain and restricted movement in chiropractic offices, physical therapy clinics, and at New Approaches. New Approaches has provided the best clinician to patient relationship for healing and recovery. Recovering from an accident, especially one involving a head injury, takes time. The structural releases offer effective and begin the process of alleviating pain symptoms immediately. With the addition of Cranial Structural work, we can begin to reduce headache and migraine pain in addition to releasing core distortion patterns in the body. Greater mental clarity, improved joint function, and an expanding awareness of one’s health is what New Approaches offers.